Email Template Performance Displayed in Templates Page
complete
Shawn Goebel
Adding the ability to see Open and Reply percentages for Email Templates via Store Settings -> Templates.
Canny AI
Merged in a post:
One Simple Template Report
A
Alan Ziffer
Report with all templates that show what folder, how many sent, how many opened, and how many replied in a downloadable format.
J
Jacob Coleman
Hi Alan, thanks for the feature request! We'll continue to gather votes on this, and you'll receive any updates automatically.
Drew Adler
complete
This was completed with the release of our Text and Email Template enhancement!
J
John Vincent
Approaching 3 years on this one - Can we PLEASE get this? If the main differentiator for DC is that it is a "customer engagement platform" - how are we supposed to know if our email templates are creating engagement? Especially when it comes to automated emails in business rules/pipe stages.
B
Bill Ford
Great idea!
J
John Vincent
OG request = Aug 2021 🤦♂️
J
Jacob Coleman
in progress
Shawn Goebel
Merged in a post:
Email Template Performance Reporting
J
John Vincent
DealerSocket used to have a report where we could see all the open rates and CTRs of any email template that was sent out during a given timeframe.
This would be a of great benefit to every dealership that is using business rules that has an "auto-email" step as well as a way to see what existing templates the staff is using to communicate with customers.
Please add this when possible.
A
Alan Ziffer
YES ... Which ones get used and the results
C
Charles Holliday
definitely
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