Email Template Issues
under review
R
Ryan Griep
Have the email templates send the same way as they are set up. When they arrive in an email box they do not look the same as how it is set up. They have extra spacing, and i was told to use html coding.
Drew Adler
under review
Hey Ryan - thank you for the feedback! We recently released an enhancement to this. Can you please test a template you're having an issue with and let me know how it looks on your end?
Shelby Parker
Hey Ryan Griep, thanks for your feedback! I have a few more questions for you:
- Can you provide specific examples of the discrepancies between the setup of the email templates and how they appear when received?
- Could you clarify what you mean by 'extra spacing'? Is it between lines, paragraphs, or elements within the email?
- Have you noticed this issue across all email clients or is it specific to one?