Email Blast Impersonation
closed
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Dani Dimacale
Feature that sends email blasts from a selected user. Currently blasts are sent from a generic email which flags as spam.
Drew Adler
closed
Thank you for your feedback as we have been reviewing this request. At this time, we have decided not to move forward.
Email Blasts are sent from a separate domain than transactional emails. Using separate domains for transactional and marketing emails is essential to maintaining both deliverability and legal compliance.
Transactional emails are expected to arrive quickly and consistently, and they benefit from high sender reputation. Marketing emails can experience higher bounce rates or be marked as spam, potentially damaging the reputation of the domain it not kept separate.
Additionally, regulations such as CAN-SPAM in the U.S. require clear differentiation between transactional and marketing communications. Using separate domains helps ensure compliance and mitigates legal risk.
For these reasons, it’s best practice to keep these domains distinct which ultimately eliminates the ability to for a blast to be impersonated by a user.
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Micah Dilts
I'm surprised this isn't an option already! It's practically a default feature for any mass email system. Not being able to select who it sends from is practically the same as not being able to change the subject line, when it comes to importance.
Shawn Goebel
Merged in a post:
Email Blasts For Sales
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Mary Kay Graham
When doing an email blast it be great to be able to send on behalf of the assigned Sales Rep or other position.
Shawn Goebel
gathering votes
Shawn Goebel
Dani Dimacale Thank you for the feature request! I am going to move this one into Gathering Feedback so we can see what other users think about this feature request! Thank you again!
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Larry Williams
Yes, I as well was surprised about which I quickly add that this is a killer CRM. Yet I was taken aback when learning Drive does not have the functionality to email blast using my name. I hope the powers that be will develop this feature.
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Rebecca Waters
We're brand new to Drive and I honestly can't believe that's not an option.
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Sean Antoon
Custized text blast would be incredibly useful too.
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Brian King
The e-mails are sent from a generic "sender@drivecampaigns.com" which is likely affecting the open rate as well. If there was at least a way to include the salesperson's name in the sender e-mail (i.e. image mask the sender e-mail address) it would at least not be as confusing/generic when the customer sees the e-mail from an indivdual salesperson.
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Dani Dimacale
Brian King: Exactly!