Duplicate Task Deletion
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Salma Sanchez
Duplicate tasks assigned for the representative accumulate and make task seem double their actual amount. Would love an option to only have one task per customer or a way to quickly erase duplicate tasks for the same person
Shelby Parker
Thank you for posting, Salma Sanchez! I have a few more questions for you:
- What criteria should be used to identify duplicate tasks?
- Is there a specific way you would like to prioritize tasks if duplicates are found?
- Would you prefer an automatic deletion of duplicates or a manual review process before deletion?
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Salma Sanchez
Shelby Parker The automation of the task deletion sounds like a great idea! If there is a way to make tasks auto delete ONLY if there is a future task assigned for the next day then automated deletion would be great!