Can we adjust the criteria so a lead is only considered a duplicate if the phone number, email, or physical address matches and the customer submitted a lead within the past 90 days? Currently, leads are being flagged as duplicates based on name-match percentages or customer profiles that may be several years old, even when the contact information does not match. This creates an issue because leads labeled as duplicates often don’t receive the same urgency or value as fresh leads, despite many of them being legitimate new inquiries. Tightening the duplicate logic to recent, verified contact matches would help ensure new opportunities are not undervalued.