Driver's license scan
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Ronald Polanco
When scanning the license and the customer does not have a middle name can the system stop putting NONE in, it messes up with the credit app if it's not caught beforehand.
Shelby Parker
Thank you for posting, Ronald Polanco! I have a few more questions for you:
- How often does this issue occur when scanning licenses without a middle name?
- Are there any specific fields in the credit application that are affected by the 'NONE' entry?
- Would you prefer the system to leave the middle name field blank or have another default entry when no middle name is present?
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Ronald Polanco
Shelby Parker Every time there is no middle name it puts NONE in the middle name field. The credit app would show NONE as their middle name. If there is no middle name just leave it blank.