DESKING FROM MOBILE
I
Isaiah Aylor
We need to be able to desk deals from the app
Shelby Parker
Thanks for raising this, Isaiah Aylor — totally hear you on needing to desk deals from the app. To make sure we’re scoping the right mobile workflow, can you share a bit more detail on (1) which specific “desking” actions you need to complete on mobile (e.g., building the deal, structuring payments, applying incentives, submitting for approval, presenting numbers), (2) who at the dealership needs to do this on the go and in what situations (sales managers, desk managers, salespeople, etc.), and (3) what the biggest blocker is today—what step in the app forces you back to desktop or prevents you from finishing the deal?