Default calling option (Desktop vs Phone)
M
Max Rahimi
Right now when I try to call a customer, the call box is always set to my phone number by default. I have to open the dropdown and switch it to “Desktop” every time.
That would be great if there is an option added to the box like “set as default” beside every phone number, or just an extra option in the menu to choose the default.
An even simpler way would be to allow users to reorder the options in the dropdown by moving “From Mobile” and “From Desk” up or down so the Software could automatically use the top option as the default.
This would save time and make it easier when making a lot of calls
Shelby Parker
Thanks for posting this, Max Rahimi — totally hear you on the extra clicks when you’re making a lot of calls. This is really helpful feedback, and I’m sharing it with the team so we can review options like a “set as default” choice (or letting you reorder Desktop vs Phone in the dropdown). If we need any additional details from your setup to evaluate it properly, I’ll follow up.