Dedicated Caption & Description for saved videos
J
Jack Wise
I have built a video library, where I send a video with the same caption & description every time, it'd be nice if you can save those alongside the video itself so it auto-populates just like the "I shot a video for you!" one does
Shelby Parker
Hey Jack Wise, thanks for your feedback! I have a few more questions for you:
- How often do you use the video library feature, and how important is this enhancement to your workflow?
- Would you like the option to edit the saved captions and descriptions after they are auto-populated?
- Are there any specific scenarios or use cases where having dedicated captions and descriptions would be particularly beneficial?
J
Jack Wise
Shelby Parker
1)I use the video feature every day, In the weeks we've had the CRM I've built a library of 25+ videos for different types of customers, lead sources, or with different messages depending on at what point in the follow-up process I'm sending it.
2) yes, being able to edit them (just like the current auto-populated "I just shot a video for you!" option would be great so I can customize it for each customer with their name / vehicle.
3) For instance, every time I get a new KBB Instant-Cash Offer lead, I send them an intro video about me, the KBB ICO Program and how it works to familiarize them with the process. I send the same video with the same subject & message every time, so not having to re-type it or copy/paste it would be beneficial and time saving.
I think that being able to save each individual video with it's own assigned subject & message, but still being able to edit it on the fly would be great. 90% of the time I wouldn't change it or I would just change the customer's name, so having the base message stay the same every time I select a specific video would be amazing.
Thanks!