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Shefa Khairullah
Please let BDC & Managers change Raw Internet Leads source to a customer one we have made. Right now it just shows as a raw lead that we can't change the source of. But if we were to make a new lead from scratch ourselves, we can retroactively change the lead source to different think.
Shelby Parker
Thanks for flagging this, Shefa Khairullah — totally hear you on the workflow friction here. Just to make sure we’re understanding correctly: you’re seeing that Raw Internet Leads come in with a fixed source that BDC/Managers can’t edit, but if you create a lead manually you
can
retroactively change the lead source to one of your custom options — is that right? We’re sharing this with the team to review and will follow up if we need any extra details.