Dead Deal Note
C
Chris Johnson
Keep the reason drop down list blank which makes the user drop down the list and choose. Also give the option to set the note mandatory or not.
Shelby Parker
Thanks for sharing this, Chris Johnson — really helpful feedback. I can see how keeping the reason dropdown blank by default (so users have to actively choose) and having a toggle to make the note mandatory vs. optional would make the workflow clearer. I’m looping this into our review with the team, and we’ll follow up if we need any extra details from your side.