Customer Tracking on Website
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Hannah Lacher
You added a feature of when the customer is browsing the website it will let us know, but there should be an added feature where it shows what they are looking at, so we can follow up with some additional options and see what they like the most.
Shelby Parker
Hey Hannah Lacher, thanks for your feedback! I have a few more questions for you:
- What specific types of customer interactions or behaviors on the website would you like to track?
- How would you like to receive the information about what customers are viewing on the website?
- Are there any specific products or sections of the website that are a priority for tracking customer interest?
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Hannah Lacher
Shelby Parker
- To be able to track what they are looking at on the website, which vehicles, and price range.
- I think adding a tab or giving a summary notification to their profile to let us know what they have been looking at would be helpful.
- On the website to be able to see which vehicles they are interested in.
I think this feature to be able to see what the customer is looking at and interested in will be really helpful to the users, to know they are on certain vehicles or looking within a certain price range to better connect with customers and make sales.