Customer Credit App - Checkbox for Permission to Run Credit
gathering votes
Brian Pauli
Please create a box on the credit application that asks the customer for permission to run credit, send to lenders, etc. Attached is an example, this is needed to protect us in the event a customers disputes they gave us permission to pull their credit
Drew Adler
Merged in a post:
Adding an authorization step when sending credit app
A
AJ Alshati
I like the ease, security and simplicity of sending the credit app to the customer. However, I would like if we could add an authorization step at the end of it where the customer has to check a box and maybe print/ initial/ e-sign that gives dealers consent from the customer to submit their application to lenders and pull their scores.
We have a web link that we use and at the end of filling out the credit app we include this:
TERMS AND CONDITIONS
"I certify that I have provided true and accurate information in this form. By submitting this form, I authorize the dealer to begin a credit investigation, to process my application, and to forward my application to lenders, financial institutions, or other third parties in order to process my application."
CHECK BOX
"I have read and agree to the Terms & Conditions. I certify that I have provided true and accurate information in this form. By submitting this form, I authorize the dealer to begin a credit investigation, to process my application, and to forward my application to lenders, financial institutions, or other third parties in order to process my application."Drew Adler
gathering votes
J
Justin Garner
This would be awesome!
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Bryan Purves
This will be very helpful for our sales department.
Shelby Parker
Hello AJ Alshati! I have a few more questions for you:
- Can you provide more details on how you envision the authorization step to be integrated into the current process?
- Are there any specific legal or compliance requirements that we should be aware of for this authorization step?
- Would you like this authorization step to be a mandatory part of the credit application process for all customers or should it be optional?
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AJ Alshati
Shelby Parker
- The way I envision it, right before submitting the credit app, there could be a checkbox for the customer to select authorizing the dealer to run the customers credit and submit it to banks like I stated above. Perhaps the wording when sending the credit app can inform the customer that they are giving consent as well:
"Please complete our online credit application in advance. This quick step will save you time and expedite your vehicle purchasing process, by allowing us to submit your credit to our lenders and having an approval ready for when you come in!"
- I'm not a lawyer, I have no real understanding of applied consent (that by the customer submitting the credit app is enough consent). Nor do I have any expertise to recommend verbiage.
- Yes I would like it to be mandatory.