Customer Credit App - Additional Translation Options
gathering votes
A
Amanda Garcia
The credit app request for text or email in the customer card is great, please add an option to send in another language as well! Or the ability for the customer to choose a language
Michele McCoy
Merged in a post:
Send Credit Application in other Languages
C
Chris Benson
Some customers do not have English as their primary language, so it would be nice if the credit application can be sent in other languages or have the ability for the customer to change the language on the credit app themselves. It would make it easier for the customer to fill out the app and help it feel more inclusive.
Shelby Parker
Great to hear your perspective, Chris Benson! I have a few more questions for you:
- Which languages are most important for your customers?
- How often do you encounter customers who need the credit application in a different language?
- Would you prefer the language selection to be automatic based on the customer's location or manually selectable by the customer?
C
Chris Benson
Shelby Parker
- Spanish, French, and German would be the 3 most important I think off of the top of my head, but there are many different languages people have encountered.
- I encounter about one a month at least that requires a credit app in another language
- Manually selectable by either the customer or by the employee sending the app as location is not a reliable source of what the language they use is
Michele McCoy
Merged in a post:
Spanish Credit App
J
Jonathan Lora
Can you add a credit application in Spanish just like there is one in English
J
Jacob Goss
When can this be achieved?
Michele McCoy
Merged in a post:
Credit application in spanish
X
Xavier Gronros
PLEASE ADD CREDIT APPLICATION IN SPANISH
Shelby Parker
Hiya Xavier Gronros, thanks for this post! I have a few more questions for you:
- What specific sections or fields of the credit application need to be translated into Spanish?
- Are there any regional dialects or specific terminology that should be considered in the translation?
- Would you like the Spanish credit application to be available in both digital and print formats?
Michele McCoy
gathering votes
Thank you for your request! I’ll be moving this status over to gather feedback from other users.
Shelby Parker
Great to hear your perspective, Amanda Garcia! I have a few more questions for you:
- Can you provide more details on how you envision the Spanish credit application option to function?
- Are there any specific features or fields in the Spanish credit application that should be different from the current one?
- Do you have a preference for how the language option should be presented to the user?
A
Amanda Garcia
Shelby Parker Just the exact way it is now, but adding an option for spanish as the language just like there is for the opt in.