For accurate reporting and trackability of performance, closers should be separate from a desk manager. This ensures a clear delineation of roles and responsibilities, minimizing conflicts of interest and allowing for more focused supervision and evaluation.
There should be the ability to add up to:
  • 2 closers
  • 1 Desk Manager
  • 2 BDC gents
  • 1 BDC Manager
Right now we can only add:
  • 2 Sales ( this is perfect)
  • 1 bdc
  • 1 closer