Custom Dead Deals Reasons
gathering votes
B
Ben Vinger
Making this editable will help dealers refine the list and workflows of dead deals easier to manage. For instance, if you separate out Parts & Service - You can send the actions to the right department head directly. Also making this editable will reduce the bad leads from aggregating to one common spot and enforce better discipline in the CRM to mark dead leads according to the REAL reason.
E
Eugene N
NEEDED 100%. This would enable dealers to analyze NO SALE reasons tremendously!
S
Shandrial Hudson
being able to create our own categories for dead deals is definitely needed
S
Stephanie Jackson
It would be great to be able to customize our own Dead Deal reasons, but if not, I would love to see:
Non-Responsive
Negative Equity in Trade
Needs Money Down
Opted Out
No Vehicle in Stock
Specific Vehicle Sold
Bad Lead
Bought Elsewhere
No longer in the market
Financed Declined
Drew Adler
Merged in a post:
Car Not Available Option
L
La'Quisha Turner
Can we get a Dead Deal Options for "CAR NOT AVAILABLE"? This can be used for used car that have been sold or customer inquiring on vehicles that no longer exist.
Shelby Parker
Hiya La'Quisha Turner, thanks for this post! I have a few more questions for you:
- Can you provide more details on how you envision the 'Car Not Available' option functioning within the CRM?
- Would you like this option to be automatically triggered when a car is sold, or manually selected by the user?
- Should there be any specific notifications or actions tied to the selection of the 'Car Not Available' option?
J
Jacob Coleman
Merged in a post:
Kill Deal+Car sold/ no longer available
J
Jon Brenna
One of the most common reasons we kill a deal is because the car is sold or no longer in stock. I put other for 80% of my killed deals now
Shelby Parker
Hey Jon Brenna, thanks for your feedback! I have a few more questions for you:
- Can you provide more details on how you currently mark a deal as 'killed' due to a car being sold or no longer in stock?
- What kind of information would you find helpful to have when a deal is killed for this reason?
- Would it be beneficial to have a specific option for 'Car sold/no longer available' when killing a deal, instead of using 'Other'?
B
Brian Rowe
Would be great to have this basic feature. Many of the current options are confusing for users.
M
Myles Tucci
Needed ASAP
C
Chris Vitellaro
needed
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