Custom Dead Deals Reasons | Voters

Custom Dead Deals Reasons

gathering votes

Ben Vinger

Making this editable will help dealers refine the list and workflows of dead deals easier to manage. For instance, if you separate out Parts & Service - You can send the actions to the right department head directly. Also making this editable will reduce the bad leads from aggregating to one common spot and enforce better discipline in the CRM to mark dead leads according to the REAL reason.

ron

All for being able to edit these per store

Maricela

Me gustaria saber como funciona esta cosa de los datos que

Maricela

Me gustaria saber como funciona esta cosa de los datos que

Ariana Toshek

Agreed

Robert Scarpaci

AGREED

Zach Murphy

This really needs to be a core feature, not a “nice to have,” because it directly impacts data integrity and the value of all DriveCentric reporting.

Right now, when dead deal reasons are locked and generic, everything gets dumped into a few catch‑all buckets.

Matthew Kellar

Being able to edit the selections would be a huge update. That way the selections align with our individual store and then select which ones are considered "bad leads" and would not count against the metrics

Sean McConkey

Yup, get'r done! :)

Phil McAllister

100% Agreed.

Shawn Goebel

Merged in a post:

Make the Dead Deal customizable

Lorraine Kovacs

Making the dead deal options more customizable would be helpful. We work with a high volume of subprime customers, and selecting “no agreement” doesn’t always accurately reflect the situation, especially when a potential co-signer was discussed but not confirmed.

It would also be beneficial to allow these options to be customized per dealer or dealer group. I’m noticing that we’re missing several dead deal options that would be useful for reporting. Right now, choosing “other” still requires additional digging to understand the real reason the deal was marked dead, which defeats the purpose of having clear data.

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