Custom Dead Deals Reasons | Voters

Custom Dead Deals Reasons

gathering votes

Ben Vinger

Making this editable will help dealers refine the list and workflows of dead deals easier to manage. For instance, if you separate out Parts & Service - You can send the actions to the right department head directly. Also making this editable will reduce the bad leads from aggregating to one common spot and enforce better discipline in the CRM to mark dead leads according to the REAL reason.

Robert Marmolejos

really need for dead deals to have vehicle sold as a good reason to dead. in the used car market most cases we don't have another car to replace

Alex Weidenbenner

Merged in a post:

DEAD - NEED MORE REASONS

a jonesmbb

Hi, there should be a bought another brand option for dead

Rick Rowe

Being able to customize the reasons on why a deal is marked dead will greatly help analyze lead reports to more accurately to determine real lead counts and closing ratio's by not counting bad or duplicate leads.

Alex Weidenbenner

Merged in a post:

Additional Dead Reasons

John Lemke

Add more dead reasons or let us manually enter them. Currently, there isn't a way to mark a lead as a "duplicate" even after the customer has been merged into the correct profile.

Kyle Murphy

Adding a selection for "Issues with Vehicle" and "Vehicle Sold" would be helpful

Eugene N

Let's do this!! I want to be able to evaluate the reasons for us not being able to close the deal / get the appointment.

Tommy Dent

Curious how many votes this needs to get to get into production!!?!?!

Drew Adler

Merged in a post:

Custom Dead Deal reasons

Kia Merriam

We should be able to differentiate fees from finance and cash deals. For example, there is a default VSI fee on Finance deals, but not on Cash deals. We can not currently adjust those details, unless it is retails vs lease

Drew Adler

Merged in a post:

Custom Dead Deal Options

Landon Liudahl

Allow the dealership to have custom drop down options to mark a deal dead, Examples like "KBB ICO Offer Expired" or "Not in market"

Drew Adler

Merged in a post:

Adding Kill Reason

Katie Dale

Adding an option such as "sold vehicle elsewhere" would help our process of closing out B@C leads. When a customer sells their vehicle elsewhere, we have no real kill reason. Our employees typically use bought "elsewhere" or "other". There is no right way to kill these leads... which messing with our lead counts

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