Credit App: Social Security Visibility for 24 hours | Feature Requests

Credit App: Social Security Visibility for 24 hours

Patrick Lyga

The 12-hour window creates unnecessary inconvenience for the consumer. If an app is received during non-business hours, we are forced to have the consumer complete the credit application an additional time. Also, the link states "this link will expire in 24-hours" which creates confusion. Please adjust.

Shelby Parker

Thanks for flagging this, Patrick Lyga — totally hear you on the extra friction the 12-hour window creates, especially when applications come in after hours, and the “expires in 24-hours” messaging sounds like it’s adding confusion. I’m sharing this with the team for review, and if we need any additional details (like where you’re seeing that expiration copy), we’ll follow up.