These are all previous buyers for the store that have high APR. They have all been opted in previously, so I'm trying to help them with a better loan, but it only allows 10 texts from me an hour, then an error message pops up and advises of the restriction. I'll snip and attach it next time I exceed the attempts.

Thanks for sharing this, Greg Foumal — totally hear you on how limiting that can feel when you’re trying to re-engage customers and capture business. Just so we understand exactly what’s getting blocked: when you say “cold attempts,” which scenarios are you running into (e.g., existing customers with no recent activity, past customers after a certain amount of time, or contacts with no prior consent/interaction)? And what does the restriction look like on your end — are you fully unable to send, limited by a time window, or being pushed to a different channel? Lastly, what’s the main goal of these messages (service reminders, reactivation offers, renewals, event promos, etc.), and which customer segments are being impacted the most?