CarFax Integration
gathering votes
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Julia Hansen
Being able to when appraising a trade, to see a Carfax attached underneath where their VIN is decoded. Just like we advertise with preowned cars -- a Carfax attached. It shouldn't be an option that only managers have access too. It's very helpful... most customers have never seen their own Carfax.
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Matthew Carpenter
Hello, first day using DriveCentric here - great system so far but this would be a lovely feature & save time/clicks.
Answering questions from other replies:
What specific features of the Carfax integration did you find most useful in your old system?
We have come from Focus so there wasn't any, but I used to manually download a Carfax PDF in vAuto, save it to my PC, then go to Focus and add it as an attachment. Doing it once is OK but contacting a bunch leads at once and it ends up making the job much longer.
How frequently do you anticipate using the Carfax integration in your daily operations?
Multiple times a day. Every time I contact a used car lead.
Are there any specific data points from Carfax that are crucial for your workflow?
Either the PDF report or a link to an online report.
Ideal implementation would be to have a button in the draft email UI to add a Carfax report as a PDF attachment OR a link to an online Carfax report. Best would be for the system to recognize the stock unit the inquiry is for and pick the report for that car automatically but choosing it in the same way we add photos from inventory would be fine too. Even better it could be automatically added by choosing the email template for a used car lead, but that might be too complex to implement.
Thanks!
Matt
Drew Adler
Merged in a post:
We need carfax.
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Miguel Matias
We need carfax integration added to the system like our old system had. It is very convenient and speeds everything up.
Shelby Parker
Hello Miguel Matias! I have a few more questions for you:
- What specific features of the Carfax integration did you find most useful in your old system?
- How frequently do you anticipate using the Carfax integration in your daily operations?
- Are there any specific data points from Carfax that are crucial for your workflow?
Drew Adler
Merged in a post:
One integration that we had on VinSolutions that I believe needs to be on DriveCentric is a Carfax link to trades. This was a fantastic feature that allowed a quick lookup (including the trades window sticker) when entering the VIN. This was seamless and made for much quicker trade appraisal process. Please add this. Thank you
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Mike Bartlett
Shelby Parker
Hello Mike Bartlett! I have a few more questions for you:
- How frequently did you use the Carfax link feature in VinSolutions for trade appraisals?
- What specific information from the Carfax link was most valuable during the trade appraisal process?
- Are there any additional features or improvements you would like to see in the Carfax integration on DriveCentric?
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Wade Wahy
make Carfax available on all inventory feeds for salespeople to be able to easily send to customers upon request with in the crm
Drew Adler
Merged in a post:
Autocheck/Carfax link in Vehicle Cards
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Simon Graves
Being able to see history of current inventory vehicles and also appraised trades would be helpful. Integrating a link to the vehicle history from Vehicle card is a must.
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Jamie Kriebel
We can't see a carfax at all now, only the CRM we used gave us access to the carfax for all used cars/ lease buyouts. We must have a copy of the carfax signed by the customer to complete all deals of pre-owned vehicles. Managers are now the only ones able to print the carfax if it's a vehicle thats sold too quickly to be posted on the website or if it is a lease buyout - which makes no sense since there are always less managers here than sales people.
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Kate Gallagher
I care about having the carfax for the vehicle we are trying to sell to the customer so that sales can look at it with DC. Possibly be able to print from DC for either the deal or the customer if they want a copy.
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Matthew Gracyalny
In the customers deal a Carfax link for the vehicle of interest and trade. In the email we should have a separate button to add the carfax link of the vehicle of interest as well.
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