Call Log- Other
E
Elizabeth Collins
We would like to have the click to call - log other changed to permission based.
Shelby Parker
Thanks for raising this, Elizabeth Collins — that’s a really helpful call-out. To make sure we’re scoping the permissioning the right way, could you share (1) which roles/groups should be able to use “Click to Call → Log Other,” and which should not, (2) what you’re hoping to avoid by restricting it (e.g., mis-logged calls, compliance/audit needs, reporting accuracy), and (3) what you’d want the experience to be for users without access — should the option be hidden entirely, or shown but blocked with a message?