"Buy In" as a reason under the Dead dropdown | Voters

"Buy In" as a reason under the Dead dropdown

Michael Brand

Would we be able to add an option for a dead lead if the dealership were to buy the customers vehicle?

Shelby Parker

Thanks for flagging this, Michael Brand — really helpful suggestion. Just to make sure we’re capturing it correctly: you’d like a “Buy In” option available under the Dead reason dropdown for cases where the dealership purchases the customer’s vehicle, right? I’m sharing this with the team for review, and we’ll follow up if we need any additional details.

Michael Brand

Shelby Parker Correct! I like being as accurate when ending a lead as possible, especially with AIM reaching out to Dead customers