Bug: Fix Vacation Auto Responder
complete
N
Nikki Leper
Please fix the Vacation Response tool in "My Settings" so that when a Vacation Response is set and the User is set to Vacation Mode in User Management, the Vacation Response is sent via Email when that User receives an email.
Drew Adler
complete
As of this morning, you can now set a Vacation Response in My Settings -> Email Signatures, and when the User is set to 'Vacation' in User Management, the auto response will be sent automatically in response to received emails. The auto response email will be sent only once to each customer per day.
Drew Adler
in progress
Drew Adler
Merged in a post:
out of office auto responder
D
Dave Stalvey
Why do we have a vacation email signature that isn't functional? I would love to have an autoresponder that coincides with the vacation button
Drew Adler
planned
Hey All - we plan to fix this! We currently have a feature where you can set your own Vacation Response in My Settings --> Email Signatures and that is tied to User Management --> Vacation setting. With this fix, when Vacation mode is set in User Management, the Vacation Response that was created will be automatically sent in response to emails sent to you. Unfortunately, text auto-response is not in scope of this fix and will be considered in the future as its own Feature Request!
Drew Adler
under review
Drew Adler
gathering votes
Drew Adler
Thank you all so much for the feedback! We will continue to monitor this request for additional votes and you will receive updates automatically if any occur.
Drew Adler
Merged in a post:
Out of Office or Vacation - Automated Reply
C
Clay Shinkle
For when you are on vacation or sick you can notify your customers of when you will be back in the office.
Drew Adler
Merged in a post:
Out of Office
B
Brycen Eberwein
Ability to set an out of office responder for texts and emails. Should create an alert for manager when sent out.
I
Isaac Gray
It would be great if the vacation responder actually was able to be used. It shows as an available feature. What is preventing it from being active?
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