Black out/block out times for appointments-
A
Adam Kline
would be nice to have a feature where our GSM or GM could block out a time where nobody could make an appointment- AI assistant or human. This would be useful for multiple reasons-delayed openings or early closures, or complete closures due to inclement weather, store events where there would be a late opening or an early closure. Would also be nice to add a feature that will have our AI assistant send an email or text letting a customer know we are closed for inclement and try to reschedule
Shelby Parker
Thanks for sharing this, Adam Kline — really helpful context. Being able to block out appointment times for things like delayed openings, early closures, weather, or store events makes a lot of sense, and the idea of having the AI proactively text/email customers to reschedule is a great call-out too. I’m looping this into our review with the team, and if we need any additional details (like how you’d want those blackout rules to work), I’ll follow up.