Yes remove them from all view and data points but keep in the basement for compliance.

Bad contact, dead deals.

I am the only BDC manager leads person for my store. I am also the sales manager.

What other permissions should I have?

Thanks for sharing this, Markus Perkins — totally hear you on wanting more control here. To make sure we’re solving the right thing, can I clarify a couple details: when you say “bad leads,” what kinds are you referring to (duplicates, spam, wrong contact info, already sold/closed, wrong store, etc.), and what’s the main reason you need them permanently removed? Also, for “permanently delete,” do you mean fully gone from all views/reports, or would it work if they’re removed from day-to-day workflows but still retained somewhere for audit/compliance? And on the BDC manager access piece, which specific areas/actions are you blocked from today that you’d consider “full access,” and should that apply across all leads/users or just your team/store?