appt board is useless
E
Eric Kinslow
please revert to the old format, looks like you have had enough complaints from your dealer customers to change it back.
Shelby Parker
Appreciate you being direct here, Eric Kinslow — I hear you that the new appointment board format is getting in the way. To make sure we understand what’s breaking in your day-to-day, could you share: what you’re trying to get done on the board that’s now harder or taking longer, which parts of the old layout you depended on that feel missing/changed, and whether this is affecting the whole dealership or specific roles (service advisors/BDC/managers) — plus the main workflow that’s getting hit?