API Integration with Roadster
gathering votes
Q
Quinton Little
I would love for full API integration with Roadster as to pull all customer information over when searching instead of manually adding. This would also help with pushing deals to the DMS and CRM for a more seamless digital sales process.
Drew Adler
gathering votes
Drew Adler
Merged in a post:
Drive Centric/Roadster Integration
J
John Mottes
Roadster...when a Roadster lead comes into drive and a salesperson is assigned in drive, drive centric should be integrated with Roadster so Roadster also puts that salesperson on it. Right now it does not which causes confusion with salespersons digging into Roadster
Shelby Parker
Great to hear your perspective, Quinton Little! I have a few more questions for you:
- Can you provide more details about the specific customer information you want to pull from Roadster?
- What specific functionalities do you expect from the API integration with Roadster?
- Can you elaborate on how you envision the seamless digital sales process with this integration?
Q
Quinton Little
Shelby Parker
- Roadster has a search function to not only search for clients within the tool itself, but also search from the crm it is integrated with.
- With this integration, it will eliminate the need to create a guest profile in Roadster because it would automatically link it to the file that exists in DriveCentric. This also allows for more seamless communication meaning; if a message is sent or received in Roadster, it will push a note into DriveCentric so othes can see the communication.
- I come from a store that uses eLead and Roadster (I set it up). At Genesis of Cumming, we use Roadster to send and receive documents, deal information etc., essentially selling the car using the digital retail tool. With a seamless integration, it removes a few steps with the sales rep and the guest. We want to allow the guest to complete everything virtually from home or in the dealer using technology we have setup in our facility.
Since DriveCentric does not offer a digital retail platform, it would increase your opportunities from growth should you allow this type of integration with the best and most well-known tool like the others.