Allow a Manager to IGNORE an incoming email alert without IGNORE'ing it for the Advisor.
J
Jim Forbes
Is there some way for the manager to ignore messages regarding received emails on his screen and not ours?
I am told, "Currently any message ignored will remove it from the sidebar for everyone"
Can we change that??? It seems like a flaw -- He does not want to see the messages undone as they are not for him to do ...
I am submitting this per your Help Desk... "I do not have a way to change that at this time. It is current functionality. You are welcome to add that idea as a feature request for our product team to review. Those are submitted through the megaphone icon in the bottom left corner. Shelby • 1m ago"
Shelby Parker
Hiya Jim Forbes, thanks for this post! I have a few more questions for you:
- How frequently does the manager encounter this issue with email alerts?
- Are there specific types of messages or alerts that the manager would prefer to ignore?
- Would the manager like to have the option to customize which alerts are visible to them?