AI Response to Collision Questions
R
Randon Hoselton
When a customer asks AI (Genius) for the collision center phone number, AI can only send customers' a link to the service page. Can we make an option to include a specific phone # for collision services?
Shelby Parker
Thanks for flagging this, Randon Hoselton — really helpful feedback. Totally hear you on wanting Genius to share a specific collision phone number instead of only linking out to the service page. I’m looping this into our review with the team, and if we need any extra details (like where you’d want that number managed or how you’d like it to appear in the reply), I’ll follow up.