After Hours improvement
J
Jimmy Taylor
I would like to add the option of AI asking for the best time to contact on engaged, after hour guests, rather that a typical "someone will reach out at open" response. If a guest is engaged with AI, try and confirm a best time for a phone call during business hours.
Shelby Parker
Hiya Jimmy Taylor, thanks for this post! I have a few more questions for you:
- What specific information should the AI collect from the guest to determine the best time for a phone call?
- Are there any specific business hours or time zones we should consider when scheduling the follow-up call?
- Would you like the AI to offer alternative contact methods if a phone call is not feasible at the suggested time?