Adjust Text Appointment Confirmation | Voters

Adjust Text Appointment Confirmation

Asha Quinn

Please adjust the text appointment confirmation to be more friendly with a more clear call to action. Preferred language is: Hi (Customer First Name)! We look forward to seeing you here at (Name of Dealership) for your appointment on (date) at (time). If you could, kindly confirm your appointment so that we can ensure we have everything ready for your arrival. You can reply C to confirm or R to reschedule. Thank you!

Shelby Parker

Thanks for sharing this, Asha Quinn — really helpful context. I’ve passed your suggested wording along to the team so we can review making the appointment confirmation message friendlier and adding a clearer call to action, and we’ll follow up if we need any additional details.