Adjust email appointment confirmation | Voters

Adjust email appointment confirmation

Asha Quinn

Please give the option of removing the name of the appointment holder from the email appointment confirmation and add language to ask the customer to come to the front desk when they arrive at the dealership.

Asha Quinn

I like the toggle idea, defaulted to no name. The front desk part should be on all.

Shelby Parker

Thanks for the feedback, Asha Quinn — this is really helpful. Just to make sure we’re capturing it correctly: are you looking for a toggle to hide the appointment holder’s name in the confirmation email, and would you want the “please come to the front desk upon arrival” line to be added to all confirmations or only for certain appointment types? I’m sharing this with the team for review, and we’ll follow up if we need any more details.