Adding wholesale banner
V
Valerie Hartman
I noticed vehicles in a customer profile being marked as sold and delivered or sold when they are in fact sent to wholesale. Is there a way that we can add a wholesale banner?
Shelby Parker
Thanks for flagging this, Valerie Hartman — totally see how that would create confusion if wholesale units are showing up as Sold / Sold & Delivered. A couple quick questions so we can scope this the right way: where would you want the “Wholesale” banner to show up (just on the vehicle inside the customer profile, or also in inventory/search results and on deal/vehicle detail pages)? And when something is sent to wholesale, should “Wholesale” replace the Sold/Sold & Delivered status, or sit alongside it as an additional indicator? Lastly, what’s the main outcome you’re aiming for here (e.g., avoiding follow-ups, cleaner reporting, or just making it clearer for the team)?