Adding Templates to the physical conversations.
A
Anthony Skuse
You can only add templates from the main activity screen. You can't do it in the messages. Could you add a button to access Templates from the "Conversation" Tab?
Shelby Parker
Thanks for posting this, Anthony Skuse — really appreciate the feedback. Totally hear you on the extra friction of having to jump back to the main activity screen just to insert a template. I’m sharing this with the team for review, and if we need any additional details (like your exact workflow in the Conversation tab), I’ll follow up.