Adding Customer Tag while in different store | Feature Requests

Adding Customer Tag while in different store

Conner Downs

Our BDC is centralized, and we oversee 5 different stores. We cannot add a customer tag to a profile unless we are logged into that store, even if the store has the exact same tag. Are we able to make an adjustment to have global tags?

Shelby Parker

Thanks for flagging this, Conner Downs — totally hear you on the friction with a centralized BDC managing multiple stores. This is really helpful context. I’m sharing it with the team so we can look into whether global/shared customer tags across stores are possible, and we’ll follow up if we need any additional details from your setup.