Add the ability to impersonate another user while sending the Opt In text on Mobile
gathering votes
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Zack Caso
add the ability to change who you are sending texts from on the mobile app (impersonate)
Shawn Goebel
marked this post as
gathering votes
Shawn Goebel
Zack Caso Thank you for the feature request! I am going to move this one to Gathering Votes to see what other users think about this request. Thank you again and have a great day!
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Zack Caso
this^
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Zack Caso
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Zack Caso
Where on the app can you impersonate on text? see attached
Shawn Goebel
marked this post as
under review
Shawn Goebel
Zack Caso Thank you for the feature request! On Mobile, you should be able to impersonate via text on mobile! Are you getting an error when you try to do this? Thank you!
Shelby Parker
Hiya Zack Caso, thanks for this post! I have a few more questions for you:
- Could you please clarify the use case for this feature? Why would a user need to impersonate someone else?
- Are there any specific roles or permissions that should be able to use this feature?
- What kind of safeguards or restrictions should be in place to prevent misuse of this feature?
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Zack Caso
Shelby Parker hi shelby! im a 1 man internet / bdc operation and i start my day putting leads in salesppls name, texting a customer as that salesperson and then creating a task/tagging that sales person. it would be extremely helpful to be able to send that opt in text as my various sales consultants from the mobile app for when im not in front of my laptop. this would be only set up to where i & the other sales mgrs can do this, same way its set up on desktop already