Add Shareable Links For CRM Videos
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Jason Fox
Once a video is uploaded it is very difficult to send to someone outside of the CRM. If we could create links for sharing the video it would be much simpler.
Example-Someone contacts us through email or a social site. We want to send this person a video. We could simply share a link from the CRM. Covideo has this feature. It was a game changer.
Drew Adler
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Shelby Parker
Hey Jason Fox, thanks for your feedback! I have a few more questions for you:
- Could you provide more details on how you envision the process of generating and sharing the video link?
- Are there any specific platforms (email, social media, etc.) where you would primarily share these video links?
- Are there any additional features related to video sharing that you would find useful?
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Jason Fox
Shelby Parker It would just be a link share icon. You could then select email, social platforms and or just a cut/paste of the link itself for anything you wanted. Example....I'm sending you an email(outside of the crm), I insert the link and you are able to watch the video.
Only additional feature would be some sort of landing page when the video is sent. Customizable landing page could have inventory links, social media links and so on. Once again, Covideo has this. Super helpful to the customer.
Drew Adler
Jason Fox: Hey Jason, thanks again for the feedback! I did want to let you know that customers are redirected to your dealership's website and the video is overlayed there for the customer to view. Included in that overlay are links to inventory!
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Jason Fox
Drew AdlerI It's not clean at all. At least from my view. The video is an overlay on the actual website. Very confusing for the customer. We need an actual landing page with tabs. Plus....I hate that you have a pause before the video loads and you are looking at the website. I brought this up quite some time ago but nothing got fixed. All of the words are jumbled up below the video. Looks unprofessional in my opinion. Has to be a solution to clean all of this up.
Drew Adler
Jason Fox thank you for pointing this out. We do have an update in progress to clean up both the Web and Mobile customer view. What are your thoughts?