Add Address to Appointment Confirmation Text
gathering votes
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Calvyn Clatanoff
it would be great to add dealership address to text confirmation to customers. that way they dont have to go to a maps app to lookup the address of the dealersip. this feature is included in email appointment confirmations but not text appointment confirmations
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Ersin Sivrican
Having the address of the dealership in the text is very important and useful for us as well. We have multiple locations within 15 miles of proximity and in multiple occasions, we had customers going into the wrong location.
Having the address in the text also allows customers to click-n-go via mobile phone map.
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Angell Sandoval
We have 8 locations. Some are the same make, and on the same road. Address is the TEXT and EMAIL is VERY important for us.
Canny AI
Merged in a post:
Add a Send Dealership Location while Texting and Emailing with a Customer
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Jimmy Sathwara
As a sales person, we should have a link of our live location right next to smileys on the text messages! One click will send the incoming customers a link of the geo mapping location of our dealership and upon clicking it will redirect it to their Google Maps!
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Debbie Keller
Great idea!
Shawn Goebel
Jimmy Sathwara Thank you for the feature request! I am going to move this one to Gathering Feedback to see what other users think about this request. Thank you again and have a great day!
Shelby Parker
Hey Jimmy Sathwara, thanks for your feedback! I have a few more questions for you:
- Would you like the live location link to be available at all times or only during certain business hours?
- Should the live location link only show the dealership's location or would you like it to provide real-time tracking of specific sales personnel?
- Do you envision any privacy or security concerns with sharing the live location?
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Jimmy Sathwara
Hello Shelby Parker, my point of view for location sharing is very simple based on the drivecentric app be it on computer or cell phone. The Yellow area in the photo attached suggest that a location pin should be in place which can be used to send the link of my store's Geo Mapping location. When customer gets a link, based on applications installed on their phone they can choose GPS apps like Google Map, Waze, Apple Maps etc. to get instant directions to my store in one click! Thanks.
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Paul Alvarado
Jimmy Sathwara 100%
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Chandler Bainter
Shelby Parker Shawn Goebel
IMO, simply having a setting for an Admin to enter the Google Map share link, then have the Google Map pin to insert that linky into the message would do the trick.
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Hannah Elliott
We definitely need this feature! We have multiple stores and want to make sure the customer goes to the correct location!
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Jacob Coleman
gathering votes
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Jacob Coleman
HI Calvyn, thanks for the feature request! We'll continue to monitor this for feedback, and you'll receive any updates automatically.