Ability to snooze more than once
M
Matthew Kellar
Ability to snooze a customer more than once. We've had a lead tell us to check back in at a specific time and when we do for whatever reason we need to snooze again and cannot. Or for example if we have a customer where we order a unit and snooze to check in a month down the road and need to do this again we cannot since the snooze was already used.
Shelby Parker
Thanks for sharing this, Matthew Kellar — totally hear you on how limiting it is when a lead needs multiple follow-ups and snooze is a one-and-done. This is really helpful context for the workflow, and I’m looping it into our review so the team can take a closer look. If we need any additional details on your use case, I’ll follow up.