Yes. Really only need the Ops Codes and appointment data feed then we can accomplish so much in the mining dashboard as well as with business rules. Then we can build out the automations around the ops codes accepted / declined as well as the appointments caidences (ie. set, reminder, missed, thank you, review & referral). This info is already fed to other CRMs as well as to tools like text 2 drive and is available in the CDK API. Why are we limiting ourselves?

This absolutely needs to be a feature, it allows us to increase production and would give us more information to be successful!

We need this feature as soon as possible. Knowing who has already worked with them is going to help us move more fluid through the process

I agree

This feature needs to be available ASAP! We are missing a lot of opportunities that drive through service every single day! With this feature live, we can capitalize on a lot more traffic and we can actually track what we missed!

1000%

We need to know the customer's name, what they're driving year make miles, who the advisor is, what service they're getting done, how much the estimate is, and when they're due out in LIVE TIME!

Not sure how this isn't already a thing...

This needs to get a ton more votes and comments. I am going to get my team to all upvote this and comment too. When a customer checks in for service, our program that is linked to drivecentric has a live time stamp and profile logged as "here" essentially. For drivecentric not to be able to convey that information to us is crazy. Also, if I speak to John Smith today about his appointment tomorrow at 9:45am and he says he wants to consider trading, and inevitably checks in at 9:36am, I NEED A NOTIFICATION! The ability to set specific notifications that a specific person has arrived. The ability to have every single service customer that checks in to service show up in the wrench. It just needs to be LIVE!!

Hey Bryant Peek, thanks for your feedback! Following up on this: