Ability to insert Vehicle into email templates
gathering votes
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John Vincent
We should be able to insert a vehicle of interest token into our automated emails and email templates without having to manually add them back in.
We also should have a way of providing a list of recommended vehicles based on what it is in inventory automatically.
Eleads, VinSolutions, and Dealersocket have this ability.
Canny AI
Merged in a post:
Add Vehicle Photo Token to Include Dealership Vehicle Photo
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Jeff Harr
Customers are searching multiple vehicles online and can remember more from a photo. I am requesting a token that can be applied to insert into an email template for the vehicle photo. This may increase customer engagement as well as increase efficiency with emails.
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John Vincent
Jeff Harr Just did a feature request search for "Vehicle of interest" - which is what you are looking for. There are good 10 to 15 other requests asking for the same thing. Great minds! However; I would not get your hopes up considering that most of these are still in the "gathering feedback" or "closed" status and they are all asking for the same thing just in different ways.
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John Vincent
I believe this is similar to a request we made a few years ago as well. Inset ~VOI~ was a token available in DealerSocket along with a token for up to 3 similar new/used options.
Shelby Parker
Great to hear your perspective, Jeff Harr! I have a few more questions for you:
- Could you clarify how you envision the process of applying the token to insert the vehicle photo into an email template?
- What specific information about the vehicle should be included in the photo token?
- Do you have any specific requirements or preferences for the size and format of the vehicle photos?
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Jeff Harr
Shelby Parker: At our store we have a process to include an image in the initial email. We see more email engagement that way. Just looking for a token to apply the vehicle of interest in an internet lead to an email template. That way when the template is selected it includes the image in the email automatically. I know there is a way to manual select the vehicle by stock number and attach the image to the email when completing an email task. Having that as a token to apply to an email template would simplify the email task. Not sure about the size or format. As long as it is compatible with email providers.
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Jacob Coleman
gathering votes
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Jacob Coleman
Hi John, thanks for the feature request! We'll continue to monitor this for feedback, and you'll receive any updates automatically.