Ability to have chat ask which brand/store to funnel right service link
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Lindsey Benefield
For stores that have multiple brands, the ability to have chat ask which brand/store to funnel right service link
Created by Zach Angus
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Shelby Parker
Hiya Lindsey Benefield, thanks for sharing with us! Following up on this:
- How many different brands or stores does your dealership manage that would require this feature?
- What specific criteria should the chat use to determine the correct service link for each brand/store?
- Are there any existing systems or processes that this chat feature needs to integrate with?
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Lindsey Benefield
Shelby Parker We have 4 locations and one of the campuses has 6 brands so when scheduling service or asking service questions, it makes it easier to know who to direct it to if we know which brand the client is asking about.