Ability to Create a Group Chats in Text | Voters

Ability to Create a Group Chats in Text

Patrick Fox

There should be a feature in DriveCentric that allows you to create a group text thread with multiple customers. For example, if a husband and wife are both involved in shopping for a vehicle, it would be beneficial to have both of them included in the same text conversation.

This would allow information, updates, pricing, and appointment details to be shared with everyone at the same time, ensuring all parties stay informed and reducing the need to repeat information across separate conversations.

Shelby Parker

Thanks for sharing this, Patrick Fox — really helpful context, and I can definitely see how having a single text thread for multiple shoppers (like a husband and wife) would cut down on repeat messages and keep everyone aligned on pricing, updates, and appointments. I’m looping this into our team’s review so we can evaluate the best way to support group texting in DriveCentric, and we’ll follow up if we need any additional details from you.