3rd click to call number
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Vince Contreras
Some of our team work at multiple work stations. There should be a way to save a 3rd or 4th number for click to call. Instead of adding the number each time we call a customer. This would great improve efficiency.
Shelby Parker
Hey Vince Contreras, thanks for your feedback! I have a few more questions for you:
- How many additional numbers would be ideal for your team to save for click-to-call functionality?
- Are there specific scenarios or use cases where having multiple saved numbers would be particularly beneficial?
- Would you prefer these additional numbers to be saved per user or shared across the team?
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Vince Contreras
Shelby Parker At least 1 more for each user.
A 1/3 of team work at multiple stations. For example; BDC will sometimes cover the receptionist desk, but would still continue working their leads.