Click-Drag and Customer closes
complete
Drew Adler
complete
An update to address this was released this morning!
Jonathan Schultz
planned
This issue is getting fixed!
Jonathan Schultz
gathering votes
Jonathan Schultz
Merged in a post:
Customer tab click-off
P
Philip Lopez
When on a customer tab and you're writing a note or a message etc, and you use the mouse to click and drag as if to copy text, and release the click outside the customer tab it immediately takes you off the tab and erases everything you just wrote. Very annoying. Thanks.
Jonathan Schultz
Merged in a post:
Contact closes when highighting text if I go over the "edge"!
L
Larry Stemle
If I try to copy text and my cursor goes off the "edge" of the contact field, the system closes the contact! Frustrating and time consuming...happens multiple times per day
J
J.D. Hunter
I second the above person, most of us are using tablets and laptops and have mousepads at the bottom of our keyboards. I have lost many messages I have been paragraphs deep into because my palms barely grazed the bottom or when I go to click to verify if I have the customers address or email information from the contact information tab and miss it by a couple pixels (or worse, click to close it and it shuts down the whole screen)
Jonathan Schultz
Kevin Kerth sorry about this issue Kevin… can you confirm you are on the desktop? Or a mobile device?
Are you highlighting specific text and when you let go the card closes?
K
Kevin Kerth
Jonathan Schultz: On the desktop - If you click and drag and release outside the record it closes
K
Kevin Kerth
Jonathan Schultz: yes and if I accidentally go outside of the record -like if I am selecting a large block of text to delete
Jonathan Schultz
Kevin Kerth: thank you so much for clarifying!