Adjust UI on mobile site Chat pop up as not adjusting sizing
under review
T
Theresa Wengel
When it first opens, and you select service, for example, and you go to type in a message, the send button completely disappears, and you have to try and zoom out to even find it.
It’s also extremely small and would be impossible for someone with any kind of visual impairment to use.
Shawn Goebel
under review
Shawn Goebel
Theresa Wengel Thank you for the feature request! This is actually a bug! I am going to have the team take a look at it. Please keep watching this request for updates! Thank you!
Shelby Parker
Hello Theresa Wengel! Following up on this:
- Can you specify the device and browser you are using when you encounter this issue?
- Could you provide more details about the steps you took before encountering the issue with the send button?
- Have you noticed this issue on any other sections of the mobile site or is it specific to the chat pop-up?
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Theresa Wengel
Shelby Parker an iPhone 13 Pro Max running iOS 17.6.1 using Safari.
The send button disappears from view when I tap in the text box to type a message.
No, just the chat.