recent chats in one place
under review
T
TREVOR WEATHERHEAD
The open and closed chats isnt very intuitive inherently but being able to open up the date range for closed chats and adding a search bar where you can search for what you talked about and cant remember the customer would be nice
B
Bill Colarusso
Totally agreed!
Shawn Goebel
TREVOR WEATHERHEAD Thank you for the feature request! When you say Chats, are you referring to Texts and Emails from Customers or Chats from our DirectChat tool? Thank you!
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TREVOR WEATHERHEAD
Shawn Goebel: i referenced open and closed chats which is only on text from customers so thats what i was refering to, if you want to look at recent chats you have to click like 4 things and then it still only shows one day at a time i want to see all recent chats in one place more seemlessly, a feature eleads has one recently actioned customers and this is where i would go to see my interactions (usually texts back and forth) and found that feature about the only useful thing in eleads
Shawn Goebel
under review